Privacy policy
Last updated: August 17, 2026
MYLY Studios ("MYLY," "we," "us," or "our") operates this store and website, including all related information, content, features, tools, products and services (collectively, the "Services"). MYLY is a sole proprietorship.
Business details:
MYLY Studios
Tel Aviv
Business/registration no. 346295587
Email: hello@myly-studio.com
MYLY is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, disclose and otherwise process your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used and disclosed as described below.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person.
Depending on how you interact with MYLY, we may collect or process the following categories of personal information:
Contact information, including your name, email address, phone number, billing address and shipping address.
Order and transaction information, including the products you purchase, your order details, transaction details, payment confirmation, shipping information, returns or replacement requests, and other information associated with your purchase.
Personalization information, including the child's first name or initial that you provide when creating a personalized MYLY product.
Customer communications, including information you provide when contacting us by email or otherwise communicating with us regarding an order, product or customer-service request.
Payment information, including payment-related information necessary to process your purchase. Payments are processed through third-party payment providers, including PayPlus. MYLY does not need to receive or store your full payment card details in order to process your order.
Device and technical information, including information about your device, browser, IP address, network connection and other technical identifiers that may be collected automatically when you use the Services.
Usage information, including information about how you interact with and navigate the Services, such as pages visited and interactions with the website.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, including when you place an order, provide personalization information, contact us, submit a review, or otherwise provide information through the Services.
Automatically through the Services, including information collected through Shopify, cookies and similar technologies when you browse or interact with our website.
From our service providers, including Shopify, payment providers, fulfillment providers and applications that process personal information on our behalf.
From third-party applications and services that you choose to interact with through our store, such as review or social-media functionality.
How We Use Your Personal Information
Depending on how you interact with MYLY, we may use your personal information for the following purposes:
Provide and Fulfill Your Orders
We use your personal information to process and fulfill orders, process payments, create personalized products, arrange shipping and delivery, communicate with you about your order, and provide customer support.
For personalized products, the personalization information you provide is used to create the product you have ordered.
Shipping and Fulfillment
We use your name, shipping address, contact information, order details and personalization information as necessary to fulfill and deliver your order.
MYLY uses Artelo as a third-party fulfillment provider. Information necessary to manufacture and ship your order may therefore be shared with Artelo and relevant shipping providers.
Customer Support
We use your personal information to respond to questions, requests, complaints, replacement requests and other customer-service communications.
Reviews
MYLY uses Judge.me to facilitate and display customer reviews. If you choose to submit a review, information associated with that review may be processed by Judge.me in accordance with its own privacy policy.
Marketing and Advertising
We may use personal information to send marketing communications where permitted by applicable law and where you have provided any consent required.
MYLY may also use Meta technologies, including Facebook and Instagram tools, to support advertising, marketing, analytics or other business functions.
We will not use your personal information for marketing purposes where doing so is prohibited by applicable law.
You can unsubscribe from promotional email communications at any time by using the unsubscribe link included in the relevant email.
Security and Fraud Prevention
We may use personal information to help maintain the security of the Services, process transactions securely, detect or prevent fraudulent activity, investigate misuse of the Services, and protect MYLY, our customers and others.
Legal and Business Purposes
We may use personal information where reasonably necessary to comply with applicable laws, respond to lawful requests from authorities, enforce our Terms of Service or other policies, resolve disputes, protect our legal rights, or otherwise operate and protect our business.
How We Disclose Personal Information
We may disclose personal information to third parties where reasonably necessary to operate MYLY and provide the Services.
These may include:
Shopify, which provides the ecommerce platform on which the MYLY store operates.
PayPlus and other payment service providers, as necessary to process and authorize payments.
Artelo, our fulfillment provider, to manufacture and fulfill personalized products and arrange delivery.
Shipping and delivery providers, where necessary to deliver your order.
Judge.me, which provides review functionality for the store.
Meta, including Facebook and Instagram services, where necessary for advertising, marketing, analytics or related functionality that MYLY uses.
Technology and service providers that assist us with website functionality, hosting, security, analytics, customer support or other business operations.
We may also disclose personal information:
- When you specifically request or authorize us to do so;
- When necessary to comply with applicable law or a lawful request;
- To protect the rights, property or safety of MYLY, our customers or others;
- In connection with a business transaction, such as a sale, merger, restructuring or similar transaction; or
- Where otherwise permitted or required by applicable law.
We do not sell your personal information as a standalone product or service.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve its services.
Information you submit through the MYLY store may be transmitted to and processed by Shopify and other service providers in countries other than the country in which you reside.
Shopify's processing of your personal information is also subject to Shopify's own privacy policies.
You can learn more about Shopify's privacy practices through the Shopify Consumer Privacy Policy.
Third-Party Websites, Apps and Links
The Services may contain links to websites, applications or other online platforms operated by third parties.
MYLY is not responsible for the privacy practices, security or content of third-party websites or services that we do not control.
Third-party services used in connection with the MYLY store, including Shopify, PayPlus, Artelo, Judge.me and Meta, may process information according to their own privacy policies.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
Children's Data
MYLY creates personalized children's wall art, and customers may provide a child's first name or initial as part of an order.
The Services are intended for use by adults, parents, guardians and other purchasers, and are not directed to children.
We do not knowingly request or intentionally collect personal information directly from children.
The personalization information provided for a product may relate to a child, but MYLY generally receives this information from the adult placing the order rather than directly from the child.
If you believe that a child has provided MYLY with personal information directly, please contact us at hello@myly-studio.com.
Security and Retention of Your Information
We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfill orders, provide customer support, maintain business and transaction records, comply with legal obligations, resolve disputes and enforce our agreements.
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
Your Rights and Choices
Depending on where you live and subject to applicable law, you may have rights regarding your personal information, including rights to:
- Request access to personal information we hold about you;
- Request correction of inaccurate personal information;
- Request deletion of personal information in certain circumstances;
- Request a copy of certain personal information;
- Object to or request restriction of certain processing;
- Withdraw consent where processing is based on consent; and
- Opt out of certain marketing communications.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those communications.
To exercise an applicable privacy right, contact us at:
We may need to verify your identity before processing certain requests, as permitted or required by applicable law.
Your rights may vary depending on your country, state or other jurisdiction.
European Economic Area and United Kingdom
If you reside in the European Economic Area (EEA) or United Kingdom, you may have additional rights under applicable data protection laws.
These may include the right to:
- Access your personal information;
- Correct inaccurate personal information;
- Request deletion of personal information;
- Restrict certain processing;
- Object to certain processing;
- Receive certain personal information in a portable format; and
- Withdraw consent where processing is based on consent.
You may exercise applicable rights by contacting us at hello@myly-studio.com.
You may also have the right to lodge a complaint with the data protection authority in your country.
International Transfers
MYLY serves customers internationally.
Your personal information may be transferred to, stored in, or processed in countries outside your country of residence, including countries where MYLY's service providers operate.
These countries may have data protection laws that differ from those in your country.
Where required by applicable law, we will take appropriate steps to provide appropriate safeguards for international transfers of personal information.
Cookies and Similar Technologies
The MYLY website, which is powered by Shopify, may use cookies and similar technologies to operate the website, remember preferences, provide functionality, understand website usage and support advertising or other services.
Third-party services integrated with the store may also use cookies or similar technologies.
You may be able to control cookies through your browser or device settings. Certain website functionality may not operate correctly if cookies are disabled.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, Services, technology, legal requirements or privacy practices.
When we make changes, we will update the "Last updated" date at the top of this Privacy Policy and post the revised version on this website.
Contact
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:
MYLY Studios
Tel Aviv
Business/registration no. 346295587
Email: hello@myly-studio.com
For applicable data protection laws, MYLY Studios is the entity responsible for the processing of personal information described in this Privacy Policy.