FAQ
What sizes are available for the posters?
Our posters come in a range of sizes to fit your space and purpose:
- A4 and A3 – ideal for Letter and Name prints
- A1 – perfect for larger Alphabet prints
What themes do you offer for the posters?
Yes, absolutely! You can personalize your poster with any name you like. For the best-looking result, we recommend names of 6 letters or fewer — this keeps the design balanced and ensures each letter has enough room to really shine.
If you have a longer name in mind, a Letter Print is a beautiful alternative!
What frame options are available?
Our frames come in three stylish finishes: black wood, white wood, and oak. You can choose to have your poster framed or unframed.
What type of paper do you use for the posters?
Our posters are printed on premium Matte Poster Paper — a smooth, 195 gsm stock that delivers a clean, non-reflective finish. It's durable, resists fading, and keeps colors looking vibrant and true to life for years to come.
How long will delivery take?
All orders are processed within 3–5 business days. During busy periods, processing may take a little longer, but we'll always do our best to keep you informed. Once your order has been shipped, estimated delivery times are:
- United States: 2–3 business days
- Canada: 3–5 business days
- All other available destinations: 5–8 business days
Do you offer international shipping?
Yes - we offer free shipping! A few destinations may have shipping restrictions outside our control — reach out if you'd like to double check before ordering.
What is your return policy?
Due to the personalized nature of our products, we do not accept returns unless there is a defect or error in the order. Please contact us if you encounter any issues.
How do I care for my poster?
To keep your poster looking its best, avoid direct sunlight, and clean the frame with a soft, dry cloth. If framed, avoid moisture to prevent damage.
How can I place an order?
You can easily place your order through our website. Simply select your preferred options, personalize your poster, and follow the checkout process!
Can I see a preview of my poster before ordering?
Currently, we do not offer a preview feature. However, rest assured that our design team ensures high-quality and visually appealing layouts for each personalized poster.
What if I accidentally misspelled the name when ordering?
Please double-check your order before finalizing. If you notice a mistake right after placing your order, contact us immediately, and we’ll do our best to assist you.
Are the posters suitable for a nursery or playroom?
Absolutely! Our posters are designed to be colorful and engaging, making them perfect for nurseries, playrooms, or any child’s space.
